NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Technology  /  Materialise N.V.

Materialise N.V.

TechnologyEnterprise software & SaaS3D Printing SoftwareMTLS
materialise.com ↗
70
Latest disclosed NPS
14 Feb 2023
1
NPS entries
1 with a number
90%
Retention
14 Feb 2023
2023
Years covered
2 entries in all

In their words

“Our additive manufacturing activities earned a Net Promoter Score of 70 from their customers in '22. This is an extremely high mark in any industry.”
— Fried Vancraen, Founder and Chief Executive Officer, Materialise N.V. · Earnings call, Q4 2022 · 14 Feb 2023 · NI-ABADB15
“License renewal rates of more than 90%”
— Johan Albrecht, Chief Financial Officer, Materialise N.V. · Earnings call, Q4 2022 · 14 Feb 2023 · NI-93B470C

NPS disclosures (1)

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14 Feb 2023
NPS70

Our additive manufacturing activities earned a Net Promoter Score of 70 from their customers in '22. This is an extremely high mark in any industry.

— Fried Vancraen, Founder and Chief Executive Officer, Materialise N.V. · Earnings call, Q4 2022 · 14 Feb 2023 · NI-ABADB15
Earnings call, Q4 2022 ↗

Retention disclosures (1)

Open in the retention database →

14 Feb 2023
Retention90%

Retention rate (Materialise Software segment): 90% (FY2022) — “license renewal rates of more than 90%”

— Johan Albrecht, Chief Financial Officer, Materialise N.V. · Earnings call, Q4 2022 · 14 Feb 2023 · NI-93B470C
Earnings call, Q4 2022 ↗

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.