zSpace
In their words
“ZSpace reported Net Dollar Revenue Retention (NDRR) of 66% as of June 30, 2026 for customers with over $50,000 ACV.”
“ZSpace's net dollar retention rate dropped to 65% from 97%, signaling weakened customer metrics in 1Q 2026.”
“Net Dollar Retention Rate (NDRR) ... 92% ... for the years ended December 31, 2024”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (21)
…zSpace reported Net Dollar Revenue Retention (NDRR) of 66% as of June 30, 2026 for customers with over $50,000 ACV.
Net revenue retention (customers with at least $50,000 ACV): 66% (TTM ended June 30, 2026) — “For the trailing twelve-month period ended June 30, 2026 and 2025, our NDRR on customers with at least $50,000 of ACV was 66% and 97%, respectively.”
…zSpace reports soft renewal and retention metrics with weak net dollar revenue retention for existing customers.
…zSpace's net dollar retention rate dropped to 65% from 97%, signaling weakened customer metrics in 1Q 2026.
…zSpace reports on software renewal rates in Q1 2026 earnings call with mixed results amid geopolitical challenges.
Net revenue retention (Customers with at least $50,000 ACV): 65% (TTM ended March 31, 2026) — “For the trailing twelve-month period ended March 31, 2026 and 2025, our NDRR on customers with at least $50,000 of ACV was 65% and 97%, respectively.”
Net revenue retention (customers with at least $50,000 ACV): 71% (FY2025) — “NDRR on customers with at least $50,000 of ACV was 71% and 92%, respectively”
Net revenue retention (customers with at least $50,000 ACV): 77% (TTM ended September 30, 2025) — “NDRR on customers with at least $50,000 of ACV was 77% and 102%, respectively”
Net revenue retention (customers with at least $50,000 ACV): 77% (TTM ended September 30, 2025) — “For the trailing twelve-month period ended September 30, 2025 and 2024, our NDRR on customers with at least $50,000 of ACV was 77% and 102%, respectively.”
Net revenue retention (customers with at least $50,000 ACV): 131% (TTM ended June 30, 2025) — “For the trailing twelve-month period ended June 30, 2025 and 2024, our NDRR on customers with at least $50,000 of ACV was 131% and 104%, respectively.”
Net revenue retention (customers with at least $50,000 ACV): 97% (TTM Q1 2025) — “our NDRR on customers with at least $50,000 of ACV was 97% ... For the trailing twelve-month period ended March 31, 2025”
Net revenue retention ($50K+ ACV): 97% (TTM ended March 31, 2025) — “For the trailing twelve-month period ended March 31, 2025 and 2024, our NDRR on customers with at least $50,000 of ACV was 97%”
Net revenue retention (customers with at least $50,000 ACV): 92% (FY2024) — “Net Dollar Retention Rate (NDRR) ... 92% ... for the years ended December 31, 2024”
Retention rate (K-12): 80% — “assumes an 80% renewal rate for K-12 customers”
Net revenue retention ($50K+ ACV): 92% (FY2024) — “For the years ended December 31, 2024 and December 31, 2023, our Net Dollar Retention Rate ("NDRR") on customers with at least $50,000 of ACV was 92%”
Net revenue retention (customers with at least $50,000 ACV): 102% (Q3 2024 (nine months ended September 30, 2024)) — “Net Dollar Retention Rate (NDRR) for customers with at least $50,000 in ACV...102%, compared to 114% as of September 30, 2023”
Retention rate (K-12 and CTE markets): 80% — “assumes an 80% renewal rate”
Retention rate: 80% — “assumes an 80% renewal rate”
Net revenue retention (customers with at least $50,000 ACV): 104% (Q2 2024) — “We expect the Net Dollar Retention Rate (NDRR) for customers with at least $50,000 in ACV, as of June 30, 2023 and June 30, 2024 to be 104%.”
Retention rate (K-12 market): 80% — “recurring annual revenue per laptop...assumes an 80% renewal rate”
Net revenue retention (customers with at least $50,000 ACV): 112% (Q1 2024 (trailing twelve-month period ended March 31, 2024)) — “Net Dollar Retention Rate (NDRR) on customers with at least $50,000 of ACV was 112%...compared to 95% [prior year]”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.