Interactive Intelligence Group, Inc.
In their words
“To collect and assess customer feedback, the Client Success Team utilizes survey results from new and existing customers, in conjunction with the Net Promoter Scoring® methodology, which provides a metric that indicates customer satisfaction.”
“To collect and assess customer feedback, the Client Success Team utilizes survey results from new and existing customers, in conjunction with the Net Promoter Scoring ® methodology, which provides a metric that indicates customer satisfaction.”
“Ms. Hynes is eligible for a Client Satisfaction Bonus based on the results of our mid-year and year-end Net Promoter Score surveys.”
NPS disclosures (4)
To collect and assess customer feedback, the Client Success Team utilizes survey results from new and existing customers, in conjunction with the Net Promoter Scoring® methodology, which provides a metric that indicates customer satisfaction.
To collect and assess customer feedback, the Client Success Team utilizes survey results from new and existing customers, in conjunction with the Net Promoter Scoring ® methodology, which provides a metric that indicates customer satisfaction.
Ms. Hynes is eligible for a Client Satisfaction Bonus based on the results of our mid-year and year-end Net Promoter Score surveys.
To collect and assess customer feedback, the Client Success Team utilizes survey results from new and existing customers, in conjunction with the Net Promoter Scoring methodology, which provides a metric that indicates customer satisfaction.
Retention disclosures (0)
No retention figures yet.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.