Quadient
quadient.com ↗In their words
“Quadient reports a record year for production mail services; the company emphasizes shift in customer retention strategies toward personalized and multichannel communications.”
“Quadient ranked as Overall Leader in 2020 Aspire Leaderboard and received the highest Net Promoter Score based on over 1,000 verified customer responses.”
NPS disclosures (1)
Quadient ranked as Overall Leader in 2020 Aspire Leaderboard and received the highest Net Promoter Score based on over 1,000 verified customer responses.
Retention disclosures (1)
Quadient reports a record year for production mail services; the company emphasizes shift in customer retention strategies toward personalized and multichannel communications.
Lighthouse companies in Technology
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.