Kaltura
kaltura.com ↗In their words
“Kaltura's net revenue retention slipped to 95% and backlog remains flat, signaling weak customer commitment and growth prospects.”
“For the three months ended March 31, 2026, our Net Dollar Retention Rate was 95% and 107%, respectively”
“Net Dollar Retention Rate was 97% and 101%, respectively. Our Annualized Recurring Revenue grew slightly”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (27)
Net revenue retention: 96% (Q2 2026) — “For the three months ended June 30, 2026 and 2025, our Net Dollar Retention Rate was 96% and 101%, respectively.”
Kaltura's net revenue retention slipped to 95% and backlog remains flat, signaling weak customer commitment and growth prospects.
Net revenue retention: 95% (Q1 2026) — “For the three months ended March 31, 2026, our Net Dollar Retention Rate was 95% and 107%, respectively”
Net revenue retention: 100% (FY2025) — “For the years ended December 31, 2025 and 2024, our Net Dollar Retention Rate was 100%.”
Net revenue retention: 97% (Q4 2025) — “Three Months Ended December … Net Dollar Retention Rate 97 % 103 %”
Net revenue retention: 97% (Q3 2025 (three months ended September 30, 2025)) — “Net Dollar Retention Rate was 97% and 101%, respectively. Our Annualized Recurring Revenue grew slightly”
Net revenue retention: 101% (Q2 2025 (three months ended June 30, 2025)) — “Net Dollar Retention Rate was 101% and 98%, respectively. We grew our Annualized Recurring Revenue by 3%”
Net revenue retention: 107% (Q1 2025 (three months ended March 31, 2025)) — “Net Dollar Retention Rate was 107% and 98%, respectively. We grew our Annualized Recurring Revenue”
Net revenue retention: 100% (FY2024) — “For the years ended December 31, 2024 and 2023, our Net Dollar Retention Rate was 100% and 101%, respectively.”
Net revenue retention: 103% (Q4 2024) — “Sequential and year-over-year improvement in gross retention, and 103% Net Dollar Retention rate.”
Net revenue retention: 101% (Q3 2024) — “For the three months ended September 30, 2024 and 2023, our Net Dollar Retention Rate was 101% and 101%, respectively.”
Net revenue retention: 98% (Q1 2024) — “Net Dollar Retention Rate was 98% and 103%, respectively...for the three months ended March 31, 2024 and 2023”
Net revenue retention: 100% (FY2023) — “For the years ended December 31, 2023 and 2022, our Net Dollar Retention Rate was 100%.”
Net revenue retention: 99% (Q4 2023) — “Net Dollar Retention Rate 99 % 96 %”
Net revenue retention: 101% (Q3 2023) — “For the three months ended September 30, 2023 and 2022, our Net Dollar Retention Rate was 101% and 96%, respectively.”
Net revenue retention: 102% (Q1 2023) — “For the three months ended March 31, 2023 and 2022, our Net Dollar Retention Rate was 102% and 107%, respectively.”
Net revenue retention: 100% (FY2022) — “For the years ended December 31, 2022 and 2021, our Net Dollar Retention Rate was 100% and 118%, respectively.”
Net revenue retention: 96% (Q4 2022) — “Three months ended December … Net Dollar Retention Rate 96 % 120 %”
Net revenue retention: 96% (Q3 2022) — “For the three months ended September 30, 2022, our Net Dollar Retention Rate was 96%, partially due to the impact of one major customer reducing part of their business with us.”
Net revenue retention: 100% (Q2 2022) — “Net Dollar Retention Rate 100 % 121 %”
Net revenue retention: 107% (Q1 2022) — “Net Dollar Retention Rate 107 % 116 %”
Net revenue retention: 118% (FY2021) — “our Net Dollar Retention Rate was 118% and 107%, respectively [2021 and 2020]”
Net revenue retention: 120% (Q4 2021) — “Net Dollar Retention Rate of 120%, up from 103% in the fourth quarter of 2020.”
Net revenue retention: 117% (Q3 2021) — “Net Dollar Retention Rate of 117%, up from 111% in the third quarter of 2020”
Net revenue retention: 121% (Q2 2021) — “Net Dollar Retention Rate 121 % 105 %”
Net revenue retention: 116% (Q1 2021) — “For the three months ended March 31, 2021, our Net Dollar Retention Rate was 107% and 116%”
Net revenue retention: 107% (FY2020) — “For the year ended December 31, 2020, our Net Dollar Retention Rate was 107%”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.