Narvar
narvar.com ↗In their words
“Narvar's State of Returns 2024 Report highlights the impact of returns on customer loyalty and revenue retention in retail.”
“Narvar merges technology with customer service basics to improve ecommerce customer retention.”
“Narvar's omni-channel experience platform helps brands create lifelong customer loyalty through seamless post-purchase service.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (4)
Narvar's State of Returns 2024 Report highlights the impact of returns on customer loyalty and revenue retention in retail.
Narvar merges technology with customer service basics to improve ecommerce customer retention.
Narvar's omni-channel experience platform helps brands create lifelong customer loyalty through seamless post-purchase service.
Narvar acquires Kronos Care to expand customer engagement and loyalty platform for 550+ retailers.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.