Callidus Software Inc
calliduscloud.com ↗In their words
“Our customer retention rate for our SaaS enterprise customers remained at 91% in 2015.”
“Our customer retention rate for our SaaS enterprise customers remained at 90% in 2014.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (2)
Retention rate (SaaS enterprise customers): 91% (2015) — “Our customer retention rate for our SaaS enterprise customers remained at 91% in 2015.”
Retention rate (SaaS enterprise customers): 90% (FY2014) — “Our customer retention rate for our SaaS enterprise customers remained at 90% in 2014.”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.