ForU Worldwide Inc.
In their words
“According to the CIC Survey, we gained an NPS of 82 from carriers, much higher than other technology-driven road freight transportation platforms.”
“According to the CIC Survey, we gained a net promoter score, or NPS, of 82 from carriers and 57 from shippers, both much higher than other technology-driven road freight transportation platforms.”
“Customer retention rate of approximately 86.7%, 90.0% and 93.3%, respectively, of the top 30 KA Shippers”
Disclosed NPS over time
Every Net Promoter Score ForU Worldwide Inc. has published, by date.
NPS disclosures (2)
According to the CIC Survey, we gained an NPS of 82 from carriers, much higher than other technology-driven road freight transportation platforms.
According to the CIC Survey, we gained a net promoter score, or NPS, of 82 from carriers and 57 from shippers, both much higher than other technology-driven road freight transportation platforms.
Retention disclosures (1)
Retention rate (top 30 KA Shippers): 93.3% (Q1 2021) — “customer retention rate of approximately 86.7%, 90.0% and 93.3%, respectively, of the top 30 KA Shippers”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.