NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Technology  /  ID.me

ID.me

TechnologyEnterprise software & SaaSIdentity Verification SaaS
id.me ↗
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Latest disclosed NPS
no score published
1
NPS entries
0 with a number
2026
Years covered
1 entries in all

In their words

“ID.me announces decision to stop tracking Net Promoter Score, citing alternative CX measurement priorities.”
— reported by linkedin.com · 15 Sep 2026 · NI-4535FC6

NPS disclosures (1)

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15 Sep 2026
NPSProgram

ID.me announces decision to stop tracking Net Promoter Score, citing alternative CX measurement priorities.

— reported by linkedin.com · 15 Sep 2026 · NI-4535FC6
linkedin.com ↗

Retention disclosures (0)

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No retention figures yet.

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.