Dynatrace
dynatrace.com ↗In their words
“Net retention rate or NRR on a trailing 12-month basis was 110% in the fourth quarter”
“Gross retention rate in Q3 remained in the mid-90s”
“Net retention rate or NRR was 110% in the fourth quarter”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (31)
Dynatrace's net revenue retention rate stood at 110% last quarter, indicating existing customers spent 10% more.
Dynatrace discusses net revenue retention in context of AI observability demand and consumption growth, but no specific figure provided.
Net revenue retention: 110% (FY2026) — “Dollar-based net retention rate … As of March … ”
Net revenue retention: 110% (Q4 2026 (trailing 12-month)) — “Net retention rate or NRR on a trailing 12-month basis was 110% in the fourth quarter”
Net revenue retention: 111% (December 31, 2025) — “Dollar-based net retention rate 111% 111%”
Gross revenue retention: 95% (Q3 2026) — “Gross retention rate in Q3 remained in the mid-90s”
Net revenue retention: 110% (FY2025 (Mar 31, 2025)) — “Dollar-based net retention rate 110% [as of March 31, 2025], [vs] 111% [as of March 31, 2024]”
Net revenue retention: 110% (Q4 2025) — “Net retention rate or NRR was 110% in the fourth quarter”
Net revenue retention: 111% (FY2024 (Dec 31, 2024)) — “Dollar-based net retention rate 111% 113% as of December 31, 2024 and 2023”
Gross revenue retention: 95% (Q3 2025) — “Gross retention rate remained in the mid-90s”
Net revenue retention: 112% (Q2 FY2024 (June 30, 2024)) — “Dollar-based net retention rate 112% 116%”
Net revenue retention: 111% (Mar 31, 2024) — “Dollar-based Net Retention Rate 111% [as of March 31, 2024] vs 119% [2023]”
Net revenue retention: 111% (Q4 2024) — “net retention rate or NRR was over 111% in the fourth quarter”
Net revenue retention: 113% (FY2023 (December 31, 2023)) — “Dollar-based Net Retention Rate 113% 119%”
Gross revenue retention: 95% (Q3 2024) — “gross retention rate remained best-in-class in our industry in the mid-90s”
Net revenue retention: 114% (Q3 2023) — “Dollar-based Net Retention Rate 114 % [as of September 30, 2023]”
Net revenue retention: 116% (Q2 2023) — “Dollar-based Net Retention Rate 116 % [as of June 30, 2023]”
Net revenue retention: 119% (Q1 FY2023 (ended March 31, 2023)) — “Dollar-based Net Retention Rate … + 120%+ 120%+ 120%+ 120%+ 120%+ as of 3/31/2023”
Net revenue retention: 119% (Q4 2023) — “strong dollar based net retention rate of 119% in the fourth quarter”
Net revenue retention (Dynatrace platform): 119% (FY2022) — “Dynatrace Net Expansion Rate 119% as of December 31, 2022 (vs. 120%+ in 2021)”
Net revenue retention: 120% (Q3 2023) — “net expansion rate for the third quarter was just shy of 120%”
Gross revenue retention: 95% (Q3 2023) — “Gross retention rates remained strong in the mid-90s”
Net revenue retention (Dynatrace®): 120% (Q2 2022) — “We sustained our Dynatrace® net expansion rate at or above 120% for seventeen consecutive quarters.”
Net revenue retention (Dynatrace platform): 120% (Q4 2021) — “Our Dynatrace ® net expansion rate has been above 120% for the last 15 quarters.”
Net revenue retention: 120% (December 31, 2020) — “Dynatrace ® Net Expansion Rate 120%+ 120%+”
Net revenue retention (Dynatrace platform): 123% (Q4 FY2020 (March 31, 2020)) — “Our Dynatrace® net expansion rate was 123% as of March 31, 2020, the 8th consecutive quarter of a net expansion rate at or over 120%”
Net revenue retention (Dynatrace): 123% (Q4 FY2020) — “Dynatrace Net Expansion rate of 123%, the 8th consecutive quarter at or above 120%”
Net revenue retention (Dynatrace platform): 120% (December 31, 2019) — “Our Dynatrace ® dollar-based net expansion rate was more than 120% as of December 31, 2019”
Net revenue retention (Dynatrace®): 120% (Q3 FY2020 (December 31, 2019)) — “Dynatrace ® Dollar-Based Net Expansion Rate > 120% > 120%”
Net revenue retention (Dynatrace): 120% (Q1 FY2020) — “Dynatrace Dollar-Based Net Expansion rate greater than 120% for the fifth consecutive quarter”
Net revenue retention (Dynatrace): 140% (March 31, 2019) — “Our Dynatrace ® dollar-based net expansion rate was 140% as of March 31, 2019.”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.