Infobip
infobip.com ↗In their words
“Infobip named leading Tier 1 RCS vendor with high customer satisfaction and strong Net Promoter Score.”
“Infobip partners with Adobe to enable native SMS capabilities supporting conversational experiences and net promoter scores.”
“Infobip ServiceNow integration enables previous clients to increase net promoter scores while reducing contact centre costs ten-fold through conversational messaging.”
NPS disclosures (3)
Infobip named leading Tier 1 RCS vendor with high customer satisfaction and strong Net Promoter Score.
Infobip partners with Adobe to enable native SMS capabilities supporting conversational experiences and net promoter scores.
Infobip ServiceNow integration enables previous clients to increase net promoter scores while reducing contact centre costs ten-fold through conversational messaging.
Retention disclosures (1)
Infobip is showcasing RCS enablement to enhance customer experience and retention.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.