Riverbed
riverbed.com ↗In their words
“Riverbed launches Aternity Sentiment, a tool that captures user feedback through flexible survey components including Net Promoter Score.”
“Riverbed Aternity Sentiment includes Net Promoter Score survey components to provide an enhanced view of user experience.”
“Riverbed appointed a Chief Customer Officer to drive customer lifecycle strategy and long-term customer retention.”
NPS disclosures (2)
Riverbed launches Aternity Sentiment, a tool that captures user feedback through flexible survey components including Net Promoter Score.
Riverbed Aternity Sentiment includes Net Promoter Score survey components to provide an enhanced view of user experience.
Retention disclosures (1)
Riverbed appointed a Chief Customer Officer to drive customer lifecycle strategy and long-term customer retention.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.