TaxConnex
taxconnex.com ↗In their words
“TaxConnex achieved a Net Promoter Score of 87 and received satisfaction scores of 9 or 10 from a strong majority of clients.”
“TaxConnex achieved Net Promoter Score of 87, solidifying its position as world-class sales tax service outpacing industry benchmarks.”
“TaxConnex won ClearlyRated's 2023 Best of Accounting Award, which is rooted in Net Promoter Score survey research for professional service firms.”
Disclosed NPS over time
Every Net Promoter Score TaxConnex has published, by date.
NPS disclosures (6)
TaxConnex achieved a Net Promoter Score of 87 and received satisfaction scores of 9 or 10 from a strong majority of clients.
TaxConnex achieved Net Promoter Score of 87, solidifying its position as world-class sales tax service outpacing industry benchmarks.
TaxConnex won ClearlyRated's 2023 Best of Accounting Award, which is rooted in Net Promoter Score survey research for professional service firms.
TaxConnex reports world-class Net Promoter Score for the third consecutive year.
TaxConnex reports world-class NPS score for the second consecutive year.
TaxConnex reported an industry-leading Net Promoter Score alongside 18% organic revenue growth.
Retention disclosures (0)
No retention figures yet.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.



