Pexip
pexip.com ↗In their words
“Pexip achieved a Net Promoter Score of 77 in customer satisfaction ratings, contributing to its Best Place to Work award.”
“Pexip reported a 99% customer retention rate in 2019.”
“Pexip ranked No. 1 in Net Promoter Score survey among 17 leading enterprise video providers.”
NPS disclosures (2)
Pexip achieved a Net Promoter Score of 77 in customer satisfaction ratings, contributing to its Best Place to Work award.
Pexip ranked No. 1 in Net Promoter Score survey among 17 leading enterprise video providers.
Retention disclosures (1)
Pexip reported a 99% customer retention rate in 2019.
Lighthouse companies in Technology
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.