Samsara
samsara.com ↗In their words
“Achieve our target dollar-based net retention rate of approximately 115% for core customers”
“We achieved our target dollar-based net retention rate of approximately 115% under both the previous and updated customer count methodology”
“We were ahead of our targets of 115% for core customers and 120% for large customers paying more than $100,000”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (20)
Samsara achieved 115% or higher core customer net revenue retention as customers expanded product adoption beyond telematics.
Samsara's connected operations platform drives ARR growth and customer retention as large customers expand and multi-product adoption deepens.
Samsara, a founder-led stock with $1.89B ARR base, demonstrates net revenue retention above 115%.
Samsara maintains robust net revenue retention rate over 115% through agentic AI and real-time data strategy.
Net revenue retention (core customers): 115% (Q4 2026) — “achieve our target dollar-based net retention rate of approximately 115% for core customers”
Net revenue retention: 115% (Q1 2026) — “we achieved our target dollar-based net retention rate of approximately 115% under both the previous and updated customer count methodology”
Net revenue retention (large customers): 120% (Q4 2025) — “we achieve our target dollar-based net retention rate of approximately 115% and 120% for core and large customers respectively”
Net revenue retention (core customers): 115% (Q4 2025) — “we achieve our target dollar-based net retention rate of approximately 115% and 120% for core and large customers respectively”
Net revenue retention (large customers): 120% (Q1 2025) — “we achieve our target dollar-based net retention rate of 115% and 120% for core and large customers respectively”
Net revenue retention (core customers): 115% (Q1 2025) — “we achieve our target dollar-based net retention rate of 115% and 120% for core and large customers respectively”
Net revenue retention (large customers): 120% (Q2 2024) — “we were ahead of our targets of 115% for core customers and 120% for large customers paying more than $100,000”
Net revenue retention (core customers): 115% (Q2 2024) — “we were ahead of our targets of 115% for core customers and 120% for large customers paying more than $100,000”
Net revenue retention (large customer): 120% (FY2024) — “forward-looking next year sort of assuming slight decline down to the 120%”
Net revenue retention (large customer): 125% (Q4 2023) — “NRR for the large customer segment sort of stand above that 125% range”
Net revenue retention (large customers): 125% (Q1 2023) — “dollar-based net retention rate for core customers and large customers continues to be greater than our target of 115% and 125%, respectively”
Net revenue retention (core customers): 115% (Q1 2023) — “dollar-based net retention rate for core customers and large customers continues to be greater than our target of 115% and 125%, respectively”
Net revenue retention (customers with ARR >$100k): 125% (Q4 FY2022 (ended January 29, 2022)) — “dollar-based net retention rate for customers representing over $100,000 in ARR was over 125%”
Net revenue retention (all customers): 115% (Q4 FY2022 (ended January 29, 2022)) — “dollar-based net retention rate, which was over 115% as of January 29, 2022”
Net revenue retention (Customers >$100K ARR): 125% (October 30, 2021) — “the dollar-based net retention rate for customers representing over $100,000 in ARR was over 125%”
Net revenue retention: 115% (October 30, 2021) — “We measure expansion within our existing customer base by dollar-based net retention rate, which was over 115% as of October 30, 2021.”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.