Nextiva
nextiva.com ↗In their words
“Nextiva unveiled unified customer experience management solution supporting customer retention expansion.”
“Nextiva receives an exceptionally high Net Promoter Score from customers, instilling confidence in small business adoption.”
“Frost & Sullivan recognizes Nextiva for customer service excellence leading to improved customer retention and customer base expansion.”
NPS disclosures (1)
Nextiva receives an exceptionally high Net Promoter Score from customers, instilling confidence in small business adoption.
Retention disclosures (2)
Nextiva unveiled unified customer experience management solution supporting customer retention expansion.
Frost & Sullivan recognizes Nextiva for customer service excellence leading to improved customer retention and customer base expansion.
Lighthouse companies in Technology
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.