OnProcess
onprocess.com ↗In their words
“OnProcess reports increase in customer NPS to 57.6 alongside strong financial results.”
“OnProcess, a customer service outsourcing provider, received a Consecutive Stevie Award; judges noted its proven ability to improve Net Promoter Scores and reduce customer churn.”
“Everest Group names OnProcess Technology as Visionary in supply chain management, recognizing superior client retention and growth.”
NPS disclosures (2)
OnProcess reports increase in customer NPS to 57.6 alongside strong financial results.
OnProcess, a customer service outsourcing provider, received a Consecutive Stevie Award; judges noted its proven ability to improve Net Promoter Scores and reduce customer churn.
Retention disclosures (1)
Everest Group names OnProcess Technology as Visionary in supply chain management, recognizing superior client retention and growth.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.