Computer Software Innovations, Inc.
In their words
“Greater than 90% client retention rate by our Financial Management Applications Segment”
“This is evidenced by a greater than 90% client retention rate by our Financial Management Applications Segment”
“Loyal Customer Base – Software Client Retention Rate > 90%”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (3)
Retention rate (Financial Management Applications Segment): 90% — “greater than 90% client retention rate by our Financial Management Applications Segment”
Retention rate (Financial Management Applications Segment): 90% — “This is evidenced by a greater than 90% client retention rate by our Financial Management Applications Segment”
Retention rate (Software): 90% — “Loyal Customer Base – Software Client Retention Rate > 90%”
Lighthouse companies in Technology
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.