Procede Software
In their words
“Procede Software announces 98% customer retention rate as new Chief Customer Officer takes role to ensure continued excellence in customer experience.”
“Procede Software launches Communication Plus platform, with CEO citing communication as essential to operational performance and customer retention.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (2)
Procede Software launches Communication Plus platform, with CEO citing communication as essential to operational performance and customer retention.
Procede Software announces 98% customer retention rate as new Chief Customer Officer takes role to ensure continued excellence in customer experience.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.