C3.ai
c3.ai ↗In their words
“I see the NPS scores but I'm also, seeing this in the amount of economic value we've been delivering. And I think that was maybe lost sight earlier this year.”
“I believe we have the highest levels of customer satisfaction as measured by net promoter scores in the application software industry. We have a huge and rapidly growing addressable market opportunity.”
“I refer you to our earnings supplemental deck today, okay, where we're showcasing, okay, C3 AI's Net Promoter Scores, benchmarking C3 AI against other leading enterprise software companies, okay, many of which prefer to be, about all of which purport to…”
NPS disclosures (5)
I see the NPS scores but I'm also, seeing this in the amount of economic value we've been delivering. And I think that was maybe lost sight earlier this year.
I believe we have the highest levels of customer satisfaction as measured by net promoter scores in the application software industry. We have a huge and rapidly growing addressable market opportunity.
I refer you to our earnings supplemental deck today, okay, where we're showcasing, okay, C3 AI's Net Promoter Scores, benchmarking C3 AI against other leading enterprise software companies, okay, many of which prefer to be, about all of which purport to…
Customer satisfaction NPS in BH Field.
Retention disclosures (1)
C3.ai reported net revenue retention of 126% with revenue reaching $49.2 million, accounting for roughly 94% of total revenue.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.