NPS Intelligence (beta)

“Shentel reported Net Promoter Scores in the 60 range, above cable, emphasizing product quality and service matter more to customers than bundling.”

“Ooma reports a 73% Net Promoter Score for its small business solution, demonstrating strong customer satisfaction.”

“With the implementation of Culture TelkomGroup 2024 survey, it is expected that information on the level of implementation of AKHLAK Implementation Index, Digital Ways of…”

“Orange reports Net Promoter Score of 36 in H1 2026, eleven points ahead of the second-ranked competitor.”

“Customer focus, next generation networks (y-o-y) ◦ 354m accesses (+9% in FTTH, +1% in contract mobile) ◦ More satisfied and engaged customers (NPS hits new high to 35 sco…”

“Globe reported a net promoter score of 49 as of 2025, above the telecommunications industry benchmark of 31.”

“Vodafone's online Net Promoter Score climbed 14 points to 64 following the deployment of SuperTOBi AI-powered assistant, which improved first-time resolution from 15% to …”

“KPN's Net Promoter Score improved to 16 in Q2 2026, up from 14 year-over-year.”

“AT&T's Net Promoter Score was 8 in a PCMag reader survey of mobile carriers and phones.”