NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Telecom & media  /  FOCUS

FOCUS

80
Latest disclosed NPS
19 Sep 2026
1
NPS entries
1 with a number
2026
Years covered
1 entries in all

In their words

“FOCUS sustains an 80+ Net Promoter Score, more than double the industry average of 37, and a 95%+ quality assurance score.”
— reported by insnerds.com · 19 Sep 2026 · NI-54B0109

NPS disclosures (1)

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19 Sep 2026
NPS80

FOCUS sustains an 80+ Net Promoter Score, more than double the industry average of 37, and a 95%+ quality assurance score.

— reported by insnerds.com · 19 Sep 2026 · NI-54B0109
insnerds.com ↗

Retention disclosures (0)

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.