NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Telecom & media  /  Proximus
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Latest disclosed NPS
no score published
3
NPS entries
0 with a number
2020–24
Years covered
3 entries in all

In their words

“Telindus (now Proximus NXT) reports net promoter score has risen year on year with no service deterioration.”
— reported by delano.lu · 18 Oct 2024 · NI-9923209
“Proximus boosts multi-brand strategy via €130m MVNO deal, citing network leadership, partnerships, customer satisfaction, and net promoter score improvements.”
— reported by telecoms.com · 15 Dec 2020 · NI-49D9255
“Proximus pledges to improve its Net Promoter Score as part of its operating model modernization strategy.”
— reported by capacitymedia.com · 31 Mar 2020 · NI-577AECD

NPS disclosures (3)

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18 Oct 2024
NPSProgram

Telindus (now Proximus NXT) reports net promoter score has risen year on year with no service deterioration.

— reported by delano.lu · 18 Oct 2024 · NI-9923209
delano.lu ↗
15 Dec 2020
NPSProgram

Proximus boosts multi-brand strategy via €130m MVNO deal, citing network leadership, partnerships, customer satisfaction, and net promoter score improvements.

— reported by telecoms.com · 15 Dec 2020 · NI-49D9255
telecoms.com ↗
31 Mar 2020
NPSProgram

Proximus pledges to improve its Net Promoter Score as part of its operating model modernization strategy.

— reported by capacitymedia.com · 31 Mar 2020 · NI-577AECD
capacitymedia.com ↗

Retention disclosures (0)

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.