United Communications
In their words
“United Communications has earned an 84 Net Promoter Score, the highest among internet service providers.”
“United Communications reports one of the highest Net Promoter Scores in its industry at 81 in 2022.”
“United Communications' Net Promoter Score skyrocketed to +72 one year after investing in customer experience improvements.”
Disclosed NPS over time
Every Net Promoter Score United Communications has published, by date.
NPS disclosures (4)
United Communications has earned an 84 Net Promoter Score, the highest among internet service providers.
United Communications is noted as having one of the best industry NPS scores.
United Communications reports one of the highest Net Promoter Scores in its industry at 81 in 2022.
United Communications' Net Promoter Score skyrocketed to +72 one year after investing in customer experience improvements.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Telecom & media
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.