ITC Deltacom Inc
In their words
“Resale, commercial agreement lines and UNE lines 2.0% 2.2% 2.0% 2.1%”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (2)
Churn (UNE-T lines): 1.6% (FY2009) — “UNE-T lines … ”
Churn (resale, commercial agreement lines and UNE lines): 2.1% (FY2009) — “Resale, commercial agreement lines and UNE lines … ”
Lighthouse companies in Telecom & media
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.