Verticals / Telecom & media / BSNL
B
BSNL
bsnl.co.in ↗—
Latest disclosed NPS
no score published
0
NPS entries
0 with a number
2018
Years covered
1 entries in all
In their words
“BSNL plans to deploy an integrated customer loyalty and engagement programme to improve customer retention.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (1)
17 Dec 2018
Retention
BSNL plans to deploy an integrated customer loyalty and engagement programme to improve customer retention.
— reported by dnaindia.com · 17 Dec 2018 · NI-84960A0
dnaindia.com ↗Lighthouse companies in Telecom & media
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.