DT (Deutsche Telekom)
t-mobile.de ↗In their words
“DT sets 2030 Level 4 autonomy targets, expecting greater autonomy to boost customer experience correlated to Net Promoter Scores and churn rates.”
NPS disclosures (1)
DT sets 2030 Level 4 autonomy targets, expecting greater autonomy to boost customer experience correlated to Net Promoter Scores and churn rates.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Telecom & media
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.

