Verticals / Telecom & media / Frontier Communications / AT&T
FC
Frontier Communications / AT&T
—
Latest disclosed NPS
no score published
0
NPS entries
0 with a number
2018
Years covered
1 entries in all
In their words
“Frontier Communications posted a postpaid phone churn rate of ~0.80% in Q1; AT&T reported ~0.84% customer retention rate.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (1)
23 Jun 2018
Retention0.8%
Frontier Communications posted a postpaid phone churn rate of ~0.80% in Q1; AT&T reported ~0.84% customer retention rate.
— reported by marketrealist.com · 23 Jun 2018 · NI-4D83F06
marketrealist.com ↗Lighthouse companies in Telecom & media
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.