NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Telecom & media  /  TM
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Latest disclosed NPS
no score published
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NPS entries
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2019
Years covered
1 entries in all

In their words

“TM's mid-to-long-term strategy aims to improve customer retention as part of earnings growth efforts.”
— reported by themalaysianreserve.com · 18 Nov 2019 · NI-4C1E7DC

NPS disclosures (0)

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Retention disclosures (1)

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18 Nov 2019
Retentionup

TM's mid-to-long-term strategy aims to improve customer retention as part of earnings growth efforts.

— reported by themalaysianreserve.com · 18 Nov 2019 · NI-4C1E7DC
themalaysianreserve.com ↗

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.