NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Telecom & media  /  Z TEL Technologies Inc

Z TEL Technologies Inc

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Latest disclosed NPS
no score published
0
NPS entries
0 with a number
7%
Churn
12 Aug 2003
2003
Years covered
1 entries in all

In their words

“The churn rate was about seven percent.”
— Z TEL Technologies Inc · SEC 8-K filing · filed 12 Aug 2003 · NI-231966F

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Retention disclosures (1)

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12 Aug 2003
Churn7%

Churn (direct model bundled lines): 7% — “The churn rate was about seven percent.”

— Z TEL Technologies Inc · SEC 8-K filing · filed 12 Aug 2003 · NI-231966F
SEC 8-K filing ↗

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.