Western Wireless Corp
In their words
“Domestic average monthly postpaid churn was 1.5% for the quarter, the lowest churn rate ever reported by Western Wireless.”
“The company expects to report net subscriber additions of 19,000 for the quarter, with an average monthly churn rate of 2.3%.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (2)
Churn (Domestic postpaid): 1.5% (Q1 2005) — “Domestic average monthly postpaid churn was 1.5% for the quarter, the lowest churn rate ever reported by Western Wireless.”
Churn: 2.3% (Q4 2001) — “the company expects to report net subscriber additions of 19,000 for the quarter, with an average monthly churn rate of 2.3%.”
Lighthouse companies in Telecom & media
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.