Colt
colt.net ↗In their words
“Colt's Net Promoter Score reached 41, representing a nine-point improvement from earlier in 2017, recognized at Leading Lights Awards.”
“Colt applauded by Frost & Sullivan for customer experience efforts, leading to improved customer retention and base expansion.”
“Colt was applauded by Frost & Sullivan for delivering customer experience-oriented services, increasing its Net Promoter Score from 20.”
NPS disclosures (3)
Colt was applauded by Frost & Sullivan for delivering customer experience-oriented services, increasing its Net Promoter Score from 20.
Colt Tech Services upgraded its relationship with NICE Satmetrix and is receiving Net Promoter Masterclass instruction.
Colt's Net Promoter Score reached 41, representing a nine-point improvement from earlier in 2017, recognized at Leading Lights Awards.
Retention disclosures (1)
Colt applauded by Frost & Sullivan for customer experience efforts, leading to improved customer retention and base expansion.
Lighthouse companies in Telecom & media
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.