Melita
melita.com ↗In their words
“Melita reported Net Promoter Score of 28 in a progress update on sustainability, community and digital innovation.”
“Melita reports a transactional Net Promoter Score of +61, backed by a Customer Satisfaction Score of 8.9/10.”
Disclosed NPS over time
Every Net Promoter Score Melita has published, by date.
NPS disclosures (2)
Melita reported Net Promoter Score of 28 in a progress update on sustainability, community and digital innovation.
Melita reports a transactional Net Promoter Score of +61, backed by a Customer Satisfaction Score of 8.9/10.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Telecom & media
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.