VCTI
In their words
“VCTI announces 2021 results with 82% customer growth and 100% customer retention, plus 30% of customers contracting for new products.”
“VCTI reported 100% customer retention while continuing momentum with robust demand for broadband and networking products.”
“VCTI reports almost 100% customer retention for 2020 alongside 70% growth in new customers.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (3)
VCTI announces 2021 results with 82% customer growth and 100% customer retention, plus 30% of customers contracting for new products.
VCTI reported 100% customer retention while continuing momentum with robust demand for broadband and networking products.
VCTI reports almost 100% customer retention for 2020 alongside 70% growth in new customers.
Lighthouse companies in Telecom & media
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.