Mobifon Holdings BV
In their words
“For the three months ended March 31, 2005, we had an average monthly churn rate of 2.42%”
“For the nine months ended September 30, 2005 the average monthly churn rate was 2.36%.”
“For the year ended December 31, 2004, we had an average monthly churn rate of 1.90%”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (4)
Churn (MobiFon): 2.42% (Q1 2005) — “For the three months ended March 31, 2005, we had an average monthly churn rate of 2.42%”
Churn (MobiFon): 2.36% (9M2005) — “For the nine months ended September 30, 2005 the average monthly churn rate was 2.36%.”
Churn: 1.9% (FY2004) — “For the year ended December 31, 2004, we had an average monthly churn rate of 1.90%”
Churn: 1.97% (FY2003) — “MobiFon's average monthly churn rate was 2.12% in 2000, 1.68% in 2001, 1.85% in 2002 and 1.97% in 2003”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.