NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Telecom & media  /  C Spire Business
57
Latest disclosed NPS
31 Jul 2019
2
NPS entries
2 with a number
2019
Years covered
2 entries in all

In their words

“C Spire Business achieved a 57 net promoter score, named one of the world's top managed service providers in 2019.”
— reported by finance.yahoo.com · 31 Jul 2019 · NI-0EF2A01
“C Spire Business reported a Net Promoter Score of 57, making customers 138% more likely to recommend the company.”
— reported by prnewswire.com · 26 Mar 2019 · NI-4FB10B7

Disclosed NPS over time

Every Net Promoter Score C Spire Business has published, by date.

50605757

NPS disclosures (2)

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31 Jul 2019
NPS57

C Spire Business achieved a 57 net promoter score, named one of the world's top managed service providers in 2019.

— reported by finance.yahoo.com · 31 Jul 2019 · NI-0EF2A01
finance.yahoo.com ↗
26 Mar 2019
NPS57

C Spire Business reported a Net Promoter Score of 57, making customers 138% more likely to recommend the company.

— reported by prnewswire.com · 26 Mar 2019 · NI-4FB10B7
prnewswire.com ↗

Retention disclosures (0)

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.