NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Telecom & media  /  Circles.Life
50
Latest disclosed NPS
26 Aug 2019
9
NPS entries
4 with a number
2017–26
Years covered
9 entries in all

In their words

“Circles.Life positioned as new MVNO with highest customer satisfaction scores: NPS of 50 in Singapore, 30 in Taiwan.”
— reported by itwire.com · 26 Aug 2019 · NI-7C9D0D0
“Circles.Life, a Singapore-based telco, achieved a Net Promoter Score of 50+, significantly outperforming the industry average of -30.”
— reported by cdotrends.com · 16 Apr 2019 · NI-9A202FF
“Circles.Life reported high NPS of +54, described as industry-leading, correlated with high customer referral rate.”
— reported by tnp.sg · 18 Nov 2017 · NI-7D55BB1

Disclosed NPS over time

Every Net Promoter Score Circles.Life has published, by date.

405060201954545050

NPS disclosures (9)

Search the database →

17 Mar 2026
NPSProgram

Circles.Life's Zerofy Cashback Card with Airwallex and Visa delivered a 30-point increase in Net Promoter Score.

— reported by usatoday.com · 17 Mar 2026 · NI-9BDF987
usatoday.com ↗
5 May 2022
NPSProgram

Circles.Life, a digital telco launched in Singapore in 2016, achieved the highest net promoter score and record market share for its category.

— reported by adnews.com.au · 5 May 2022 · NI-FAB04C6
adnews.com.au ↗
11 Nov 2019
NPSProgram

Circles.Life's Net Promoter Score confirms the company's commitment to customer experience.

— reported by finance.yahoo.com · 11 Nov 2019 · NI-2309FC3
finance.yahoo.com ↗
26 Aug 2019
NPS50

Circles.Life positioned as new MVNO with highest customer satisfaction scores: NPS of 50 in Singapore, 30 in Taiwan.

— reported by itwire.com · 26 Aug 2019 · NI-7C9D0D0
itwire.com ↗
16 Apr 2019
NPS50

Circles.Life, a Singapore-based telco, achieved a Net Promoter Score of 50+, significantly outperforming the industry average of -30.

— reported by cdotrends.com · 16 Apr 2019 · NI-9A202FF
cdotrends.com ↗
15 Feb 2019
NPSProgram

Circles.Life's Net Promoter Score sets a new bar for customer satisfaction and experience in telecommunications.

— reported by marketing-interactive.com · 15 Feb 2019 · NI-ECCF9EC
marketing-interactive.com ↗
7 Aug 2018
NPSProgram

Circles.Life achieved a strong Net Promoter Score through digital services innovation in the telco market.

— reported by cdotrends.com · 7 Aug 2018 · NI-755480D
cdotrends.com ↗
18 Nov 2017
NPS54

Circles.Life reported high NPS of +54, described as industry-leading, correlated with high customer referral rate.

— reported by tnp.sg · 18 Nov 2017 · NI-7D55BB1
tnp.sg ↗
16 Oct 2017
NPS54

Circles.Life reports Net Promoter Score of 54, significantly higher than Singapore telco average of -25.

— reported by businessinsider.sg · 16 Oct 2017 · NI-CE595A2
businessinsider.sg ↗

Retention disclosures (0)

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No retention figures yet.

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.