NPS Intelligence (beta)

Churn (retail and wholesale line): 1.7% (Q3 2003) — “including wholesale, our average line churn was approximately 1.7%”

Churn (retail line): 2.6% (Q3 2003) — “In the quarter ended September 30, 2003, the average retail line churn was approximately 2.6%”

Churn (retail line): 2.7% (Q2 2003) — “In the quarter ended June 30, 2003, the average retail line churn was approximately 2.7%”

Churn (retail and wholesale line): 1.8% (Q1 2003) — “including wholesale, our average line churn was 1.8%”

Churn (retail line): 2.8% (Q1 2003) — “In the first quarter 2003, the average retail line churn was 2.8%”

Churn (retail and wholesale line): 2.6% (Q4 2002) — “In the fourth quarter 2002, the average retail line churn was 4.1% and including wholesale, our average line churn was 2.6%.”

Churn: 3.2% (nine months) — “Average monthly customer churn during the three and nine months ended September 30, 2002 was approximately 2.8% and 3.2%, respectively.”

Churn: 2.8% (monthly) — “For the third quarter 2002, our average monthly churn increased to 2.8%”

Churn: 2.5% (Q1 2002) — “We expect that customer churn will range between approximately 2% and 3% per month...in the first quarter of 2002 and fourth quarter of 2001, we experienced churn rates in excess of 2% to 3% per month”