Aquis Communications Group Inc
In their words
“Our overall average monthly churn rates during the six months ended June 30, 2004 and 2003, were 5.3% and 4.3%, respectively.”
“Our overall average monthly churn rates during the three months ended March 31, 2004 and 2003, were 6.2% and 4.7%, respectively.”
“Our overall average monthly churn rates during the nine months ended September 30, 2003 and 2002, were 4.5% and 5.2%, respectively.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (14)
Churn: 5.3% (6M 2004) — “Our overall average monthly churn rates during the six months ended June 30, 2004 and 2003, were 5.3% and 4.3%, respectively.”
Churn: 6.2% (Q1 2004 (three months ended March 31, 2004), monthly) — “Our overall average monthly churn rates during the three months ended March 31, 2004 and 2003, were 6.2% and 4.7%, respectively.”
Churn: 49.2% (FY2003) — “The annual churn rate during the year ended December 31, 2003 dropped to 49.2% from the 2002 level of 57.7%.”
Churn (wireless messaging): 4.5% (9M 2003, monthly) — “Our overall average monthly churn rates during the nine months ended September 30, 2003 and 2002, were 4.5% and 5.2%, respectively.”
Churn: 4.3% (H1 2003 (six months ended June 30, 2003)) — “Our overall average monthly churn rates during the six months ended June 30, 2003 and 2002, were 4.3% and 5.2%, respectively.”
Churn: 4.7% (Q1 2003 (three months ended March 31, 2003)) — “Our overall average monthly churn rates during the three months ended March 31, 2003 and 2002, were 4.7% and 5.9%, respectively.”
Churn: 57.7% (FY2002) — “The annual churn rate during the year ended December 31, 2002 dropped to 57.7% from the 2001 level of 62.3%”
Churn: 62.3% (FY2001) — “The annual churn rate during the year ended December 31, 2001, excluding the effects of the units transferred via the sale of assets noted above, reached 62.3%.”
Churn (paging): 5.4% (9M 2001, monthly) — “Our average monthly churn rates during the nine months ended September 30, 2001 and 2000, were 5.4% and 3.8%, respectively.”
Churn: 5.2% (6M ended June 30, 2001) — “Our average monthly churn rates during the six months ended June 30, 2001 and 2000, were 5.2% and 2.6%, respectively.”
Churn (paging): 5.2% (6M 2001) — “Our average monthly churn rates during the six months ended June 30, 2001 and 2000, were 5.2% and 2.6%, respectively”
Churn: 2.7% (FY 1999) — “Including the stabilizing effects of the Paging Partners reseller base added April 1, the churn rate was 2.7% for calendar year 1999.”
Churn: 38% (FY 2000) — “The annual churn rate during the year endeed December 31, 2000, excluding the effects of the units returned to Bell Atlantic Mobile during this year, reached 38%.”
Churn: 3.5% (Q1 2001) — “Our churn rates during the three months ended March 31, 2001 and 2000, were 3.5% and 2.4%, respectively.”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.