Weblink Wireless Inc
In their words
“In the quarter ended June 30, 2001, the Wireless Data Division's average monthly disconnection rate was 3.8%.”
“Average monthly disconnection rate was 2.6%. Management believes the reported churn rate is lower than steady state”
“In the quarter ended December 31, 2000, the Wireless Data Division's average monthly disconnection rate was 2.2%.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (5)
Churn (Wireless Data Division): 3.8% (Q2 2001) — “In the quarter ended June 30, 2001, the Wireless Data Division's average monthly disconnection rate was 3.8%.”
Churn (Wireless Data Division): 2.6% (Q4 2000 (quarter ended March 31, 2001)) — “average monthly disconnection rate was 2.6%. Management believes the reported churn rate is lower than steady state”
Churn (Wireless Data Division): 2.2% (Q4 2000) — “In the quarter ended December 31, 2000, the Wireless Data Division's average monthly disconnection rate was 2.2%.”
Churn (Traditional Paging): 5.2% (Q4 2000) — “In the fourth quarter, Traditional Paging's churn rate was 5.2%.”
Churn (Wireless Data): 2.2% (Q4 2000) — “Wireless Data's churn rate was 2.2% in the fourth quarter of 2000.”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.