MTN Uganda
mtn.co.ug ↗In their words
“MTN Uganda has consistently ranked No. 1 in Net Promoter Score, celebrating 10 years of partnership with ZTE in telecom innovation.”
“MTN Uganda achieved top Net Promoter Score for Q2 2024, maintaining this ranking for 14 consecutive quarters according to IPSOS.”
“MTN Uganda launched a Net Promoter Score and Customer Satisfaction evaluation study.”
NPS disclosures (4)
MTN Uganda reported an NPS of 92 (customer) alongside employee engagement NPS of 51.8 for the year.
MTN Uganda has consistently ranked No. 1 in Net Promoter Score, celebrating 10 years of partnership with ZTE in telecom innovation.
MTN Uganda achieved top Net Promoter Score for Q2 2024, maintaining this ranking for 14 consecutive quarters according to IPSOS.
MTN Uganda launched a Net Promoter Score and Customer Satisfaction evaluation study.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Telecom & media
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.