Telesystem International Wireless Inc
In their words
“The average monthly churn rate remained low at 1.55% for the quarter and 1.46% for the first six months and compared favorably to the 1.75% experienced during the first six months of 2001.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (9)
Churn (Oskar Mobil): 1.89% (FY2004) — “Oskar Mobil's average monthly churn rate, whose figures include a one time-adjustment for 2002...was 1.32% in 2000, 1.86% in 2001, 2.40% in 2002, 2.10% in 2003 and 1.89% in 2004.”
Churn (MobiFon): 1.9% (FY2004) — “MobiFon's average monthly churn rate was 2.12% in 2000, 1.68% in 2001, 1.85% in 2002, 1.97% in 2003 and 1.90% in 2004.”
Churn (Český Mobil): 2.1% (2003, monthly average) — “Český Mobil's average monthly churn rate, whose figures include for 2003 subscribers who have had no activity in their account for more than 6 months, was 1.32% in 2000, 1.86% in 2001, 2.4% in 2002 and 2.1% in 2003.”
Churn (MobiFon): 1.97% (2003, monthly average) — “MobiFon's average monthly churn rate was 2.12% in 2000, 1.68% in 2001, 1.85% in 2002 and 1.97% in 2003.”
Churn (Český Mobil): 2.4% (2002) — “Český Mobil's average monthly churn rate, which includes for 2002 subscribers who have had no activity in their account for more than 6 months, was 1.32% in 2000, 1.86% in 2001 and 2.4% in 2002.”
Churn (MobiFon): 1.85% (2002) — “MobiFon's average monthly churn rate was 2.12% in 2000, 1.68% in 2001 and 1.85% in 2002.”
Churn (Český Mobil): 2.4% (2002) — “Ceský Mobil's average monthly churn rate, which includes for 2002 subscribers who have had no activity in their account for more than 6 months, was 1.32% in 2000, 1.86% in 2001 and 2.4% in 2002.”
Churn (MobiFon): 1.85% (2002) — “MobiFon's average monthly churn rate was 2.12% in 2000, 1.68% in 2001 and 1.85% in 2002.”
Churn (MobiFon): 1.55% (Q2 2002, monthly average) — “The average monthly churn rate remained low at 1.55% for the quarter and 1.46% for the first six months and compared favorably to the 1.75% experienced during the first six months of 2001.”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.