YK Communications
In their words
“YK Communications achieved an NPS of 92, significantly outperforming the telecommunications industry average of 30.”
“YK Communications achieves stellar Net Promoter Score of 92 overall (up from 80 in 2022), with 99 among 46 percent of staff.”
“YK Communications wins Calix Innovations 'Giant of Customer Support' Award; boasts Net Promoter Score of 80 versus industry average in the 30s.”
Disclosed NPS over time
Every Net Promoter Score YK Communications has published, by date.
NPS disclosures (3)
YK Communications achieved an NPS of 92, significantly outperforming the telecommunications industry average of 30.
YK Communications achieves stellar Net Promoter Score of 92 overall (up from 80 in 2022), with 99 among 46 percent of staff.
YK Communications wins Calix Innovations 'Giant of Customer Support' Award; boasts Net Promoter Score of 80 versus industry average in the 30s.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Telecom & media
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.