Grupo Iusacell Celular SA de CV
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (4)
Churn (blended): 6.3% (FY2003) — “our overall average monthly churn for the year increased to 6.3% in 2003 from 3.4% in 2002.”
Churn (postpaid): 3.3% (FY2003) — “Average monthly postpaid churn for 2003 was 3.3%.”
Churn (postpaid): 3.55% (2002, monthly) — “Average monthly postpaid churn for the 12 months ended December 31, 2002 was 3.6%.”
Churn (postpaid): 3.77% (FY2001) — “Average monthly postpaid churn( … ”
Lighthouse companies in Telecom & media
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.