NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Telecom & media  /  Jade Communications

Jade Communications

83
Latest disclosed NPS
30 Apr 2025
4
NPS entries
1 with a number
2022–25
Years covered
4 entries in all

In their words

“Jade Communications achieved an NPS of 83, growing 32 points over two years after deploying Calix SmartLife.”
— reported by businesswire.com · 30 Apr 2025 · NI-0D90D3C
“Jade Communications raised its Net Promoter Score 32 points using Calix SmartHome and tailored plans.”
— reported by morningstar.com · 22 Oct 2025 · NI-F295FA1
“Jade Communications grew its Net Promoter Score by 32 points over 2 years using Calix deployment.”
— reported by finance.yahoo.com · 30 Apr 2025 · NI-C58D300

NPS disclosures (4)

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22 Oct 2025
NPSProgram

Jade Communications raised its Net Promoter Score 32 points using Calix SmartHome and tailored plans.

— reported by morningstar.com · 22 Oct 2025 · NI-F295FA1
morningstar.com ↗
30 Apr 2025
NPS83

Jade Communications achieved an NPS of 83, growing 32 points over two years after deploying Calix SmartLife.

— reported by businesswire.com · 30 Apr 2025 · NI-0D90D3C
businesswire.com ↗
30 Apr 2025
NPSProgram

Jade Communications grew its Net Promoter Score by 32 points over 2 years using Calix deployment.

— reported by finance.yahoo.com · 30 Apr 2025 · NI-C58D300
finance.yahoo.com ↗
22 Sep 2022
NPSProgram

Jade Communications achieved stellar Net Promoter Score survey results alongside a 92 percent increase in average revenue per user.

— reported by yahoo.com · 22 Sep 2022 · NI-258FEB1
yahoo.com ↗

Retention disclosures (0)

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.