Cell C
cellc.co.za ↗In their words
“Cell C's Net Promoter Score improved from 19 to 33 during the year as the operator added 1.3 million subscribers and reduced debt by 64%.”
“Cell C's Net Promoter Score has stepped up since the appointment of a chief customer officer focused on customer experience differentiation.”
NPS disclosures (2)
Cell C's Net Promoter Score improved from 19 to 33 during the year as the operator added 1.3 million subscribers and reduced debt by 64%.
Cell C's Net Promoter Score has stepped up since the appointment of a chief customer officer focused on customer experience differentiation.
Retention disclosures (0)
No retention figures yet.
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Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.