Powertel Inc
In their words
“We generated an average monthly churn rate of 5.3% for the three months ended March 31, 2001, as compared to 3.6% for same period of 2000”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (2)
Churn: 5.3% (Q1 2001 (three months ended March 31, 2001)) — “We generated an average monthly churn rate of 5.3% for the three months ended March 31, 2001, as compared to 3.6% for same period of 2000”
Churn: 4.4% (FY2000) — “We generated an average monthly churn rate of 4.4% for 2000, as compared to 3.5% for 1999.”
Lighthouse companies in Telecom & media
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.