Orange Belgium
orange.be ↗In their words
“Orange Belgium achieved a 30-point increase in Loyalty Net Promoter Score over four years.”
“Orange Belgium achieved a 30-point increase in Net Promoter Score over 3 years, driven by loyalty programme redemptions.”
“Orange Belgium achieved strong increase of Orange Loyalty Net Promoter Score +30 points over 3 years through Lumata loyalty programme.”
NPS disclosures (3)
Orange Belgium achieved a 30-point increase in Loyalty Net Promoter Score over four years.
Orange Belgium achieved a 30-point increase in Net Promoter Score over 3 years, driven by loyalty programme redemptions.
Orange Belgium achieved strong increase of Orange Loyalty Net Promoter Score +30 points over 3 years through Lumata loyalty programme.
Retention disclosures (0)
No retention figures yet.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.