Alamosa Holdings Inc
In their words
“Average monthly churn for 2005 was approximately 2.2 percent compared to approximately 2.3 percent for 2004.”
“Average monthly churn for the third quarter of 2005 was approximately 2.5 percent compared to approximately 2.4 percent for the third quarter of 2004.”
“Average monthly churn for the second quarter of 2005 was approximately 2.1 percent compared to approximately 2.1 percent for the second quarter of 2004.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (36)
Churn (Alamosa (wireless)): 2.2% (2005, monthly) — “Average monthly churn for 2005 was approximately 2.2 percent compared to approximately 2.3 percent for 2004.”
Churn: 2.5% (Q3 2005, monthly) — “Average monthly churn for the third quarter of 2005 was approximately 2.5 percent compared to approximately 2.4 percent for the third quarter of 2004.”
Churn: 2.1% (Q2 2005, monthly) — “Average monthly churn for the second quarter of 2005 was approximately 2.1 percent compared to approximately 2.1 percent for the second quarter of 2004.”
Churn: 2% (Q2 2005) — “Average monthly churn for the second quarter of 2005 was approximately 2.0 percent compared to approximately 2.1 percent for the second quarter of 2004”
Churn: 2.2% (Q1 2005) — “Average monthly churn for the first quarter of 2005 was approximately 2.2 percent compared to approximately 2.4 percent for the first quarter of 2004”
Churn: 2.3% (FY2004) — “Average monthly churn for 2004 was approximately 2.3 percent compared to approximately 2.7 percent for 2003.”
Churn: 2.3% (Q4 2004) — “The customer churn rate was 2.3 percent for the fourth quarter”
Churn: 2.4% (Q3 2004) — “Average monthly churn for the third quarter of 2004 was approximately 2.4 percent compared to approximately 2.9 percent for the third quarter of 2003”
Churn: 2.1% (Q2 2004) — “Average monthly churn for the second quarter of 2004 was approximately 2.1 percent compared to approximately 2.5 percent for the second quarter of 2003”
Churn: 2.1% (Q2 2004) — “Average monthly churn for the second quarter of 2004 was approximately 2.1 percent compared to approximately 2.5 percent for the second quarter of 2003”
Churn (PCS subscribers): 2.4% (monthly) — “Average monthly churn for the first quarter of 2004 was approximately 2.4 percent compared to approximately 3.0 percent for the first quarter of 2003”
Churn: 2.4% (Q1 2004) — “Average monthly churn for the first quarter of 2004 was approximately 2.4 percent compared to approximately 3.0 percent for the first quarter of 2003”
Churn: 2.7% (FY2003) — “Average monthly churn for 2003 was approximately 2.7 percent compared to approximately 3.4 percent for 2002.”
Churn: 2.7% (FY2003) — “Average monthly churn for 2003 was approximately 2.7 percent compared to approximately 3.4 percent for 2002.”
Churn: 2.5% (Q4 2003) — “Customer churn was approximately 2.5 percent for the fourth quarter and 2.7 percent for the full year of 2003”
Churn: 2.5% (Q4 2003) — “Customer churn was approximately 2.5 percent for the fourth quarter and 2.7 percent for the full year of 2003”
Churn: 2.9% (Q3 2003) — “Monthly churn for the third quarter of 2003 was approximately 2.9 percent compared to approximately 3.8 percent for the third quarter of 2002.”
Churn: 2.9% (Q3 2003 monthly) — “Monthly churn for the third quarter of 2003 was approximately 2.9 percent compared to approximately 3.8 percent for the third quarter of 2002.”
Churn: 2.6% (FY2003 (projected)) — “Churn ................................ … ”
Churn: 2.6% (FY2003 (projected)) — “Churn ................................ … ”
Churn: 2.5% (Q2 2003) — “Monthly churn for the second quarter of 2003 was approximately 2.5 percent compared to approximately 3.2 percent for the second quarter of 2002.”
Churn: 2.5% (Q2 2003, monthly) — “Monthly churn for the second quarter of 2003 was approximately 2.5 percent compared to approximately 3.2 percent for the second quarter of 2002.”
Churn: 3% (Q1 2003) — “Monthly churn for the first quarter of 2003 was approximately 3.0 percent compared to approximately 3.1 percent for the first quarter of 2002.”
Churn: 3% (Q1 2003) — “Monthly churn for the first quarter of 2003 was approximately 3.0 percent compared to approximately 3.1 percent for the first quarter of 2002.”
Churn: 3.4% (2002, monthly) — “Monthly churn for 2002 was approximately 3.4 percent compared to approximately 2.7 percent for 2001”
Churn: 3.4% (2002, monthly) — “Monthly churn for 2002 was approximately 3.4 percent compared to approximately 2.7 percent for 2001”
Churn: 3.8% (Q3 2002) — “Monthly churn (rate of deactivation of existing subscribers) for the third quarter of 2002 was approximately 3.8 percent compared to approximately 2.7 percent for the third quarter of 2001.”
Churn: 3.8% (Q3 2002) — “Monthly churn (rate of deactivation of existing subscribers) for the third quarter of 2002 was approximately 3.8 percent compared to approximately 2.7 percent for the third quarter of 2001.”
Churn (overall): 3.2% (Q2 2002 (second quarter)) — “Monthly churn (rate of deactivation of existing subscribers) for the second quarter of 2002 was approximately 3.2 percent compared to approximately 2.4 percent for the second quarter of 2001.”
Churn (overall): 3.2% (Q2 2002 (second quarter)) — “Monthly churn (rate of deactivation of existing subscribers) for the second quarter of 2002 was approximately 3.2 percent compared to approximately 2.4 percent for the second quarter of 2001.”
Churn: 3.1% (monthly) — “Monthly churn (rate of deactivation of existing subscribers) for the first quarter of 2002 was approximately 3.1 percent compared to approximately 2.5 percent for first quarter of 2001.”
Churn: 3.1% (monthly) — “Monthly churn (rate of deactivation of existing subscribers) for the first quarter of 2002 was approximately 3.1 percent compared to approximately 2.5 percent for first quarter of 2001.”
Churn: 2.7% (monthly, FY2001) — “Monthly churn (rate of deactivation of existing subscribers) for 2001 was approximately 2.7 percent compared to approximately 2.9 percent for 2000.”
Churn: 2.7% (Q3 2001) — “The churn rate for the third quarter of 2001 was approximately 2.7% compared to the second quarter churn rate of 2.4%.”
Churn: 2.4% (Q2 2001) — “Our churn rate (excluding 30 day returns) for the second quarter of 2001 was 2.4% compared to 3.0% for the second quarter of 2000.”
Churn: 2.6% (Q1 2001) — “Our churn rate (excluding 30 day returns) for the first quarter of 2001 was 2.6% compared to 2.9% for the first quarter of 2000.”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.