Clearwave N V
In their words
“The average monthly churn rate remained low at 1.55% for the quarter and 1.46% for the first six months”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (7)
Churn (Ceský Mobil): 2.4% (2002, monthly) — “Ceský Mobil average monthly churn rate...was 1.32% in 2000, 1.86% in 2001 and 2.40% in 2002.”
Churn (Ceský Mobil): 1.86% (2001, monthly) — “Ceský Mobil average monthly churn rate...was 1.32% in 2000, 1.86% in 2001 and 2.40% in 2002.”
Churn (Ceský Mobil): 1.32% (2000, monthly) — “Ceský Mobil average monthly churn rate...was 1.32% in 2000, 1.86% in 2001 and 2.40% in 2002.”
Churn (MobiFon): 1.85% (2002, monthly) — “MobiFon's average monthly churn rate was 2.12% in 2000, 1.68% in 2001 and 1.85% in 2002.”
Churn (MobiFon): 1.68% (2001, monthly) — “MobiFon's average monthly churn rate was 2.12% in 2000, 1.68% in 2001 and 1.85% in 2002.”
Churn (MobiFon): 2.12% (2000, monthly) — “MobiFon's average monthly churn rate was 2.12% in 2000, 1.68% in 2001 and 1.85% in 2002.”
Churn (MobiFon): 1.55% (Q2 2002) — “the average monthly churn rate remained low at 1.55% for the quarter and 1.46% for the first six months”
Lighthouse companies in Telecom & media
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.